Shipping Policy

Shipping Policy

1. Product Type
Our store exclusively offers digital files designed for laser cutting. No physical products will be shipped.

2. Instant Delivery
Upon successful payment, you will receive a download link for immediate access to the purchased files. We recommend downloading and securely saving your files promptly.

3. Shipping Costs
There are no shipping costs for digital products.

4. Refund Policy
Due to the nature of digital products, refunds are generally not offered. However, refunds are available solely for duplicate purchases made in error. If you believe you've made a duplicate purchase, please contact us within [X days] of the transaction, providing proof of payment. We will review your request and issue a refund if it meets the criteria.

Why We Limit Refunds
Since digital files are instantly accessible and cannot be "returned" like physical goods, refund eligibility must be limited to protect the integrity of our business. We appreciate your understanding.

5. Customer Support
If you experience issues with downloading or using the files, please reach out to us at [email or contact form]. We are here to help resolve any technical difficulties.